Privacy Policy

Last updated: March 27, 2026

Introduction

Welcome to Civic Command ("we," "us," "our," or "Company"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our legislative intelligence platform.

This policy is effective as of March 2026. We encourage you to read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

We collect information in several ways:

• Account Information: When you create an account, we collect your name, email address, organization name, city, and state to set up and manage your government agency account.
• Usage Data: We automatically collect information about your interactions with Civic Command, including pages viewed, features used, search queries, and time spent on various sections. This helps us understand how you use the platform and improve it.
• Billing Information: Payment details (credit card information, billing address) are collected and processed securely through our payment processor, Stripe. We do not store full credit card numbers on our servers.
• Device and Access Information: We collect information about the device you use to access Civic Command, including IP address, browser type, operating system, and referral source.
• Communication Data: If you contact us for support or feedback, we collect the content of your messages, email address, and any attachments you provide.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: To deliver Civic Command's core functionality, including legislative bill tracking, monitoring, and alert features specific to your jurisdiction.
• Service Improvement: To analyze usage patterns, identify bugs, and develop new features that better serve government users.
• Alerts and Digests: To send you legislative alerts, bill summaries, and periodic digests related to your tracked bills and interests, as configured in your account settings.
• Account Communication: To send you account-related notifications, security alerts, password reset instructions, and service updates.
• Analytics: To aggregate and analyze usage data to understand platform performance and user behavior (via Google Analytics).
• Legal Compliance: To comply with applicable laws, regulations, and lawful government requests.

Data Security

We take the security of your information seriously. Civic Command implements the following security measures:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocol.
• Encryption at Rest: Sensitive data stored in our PostgreSQL database is encrypted at rest.
• Infrastructure: Civic Command is hosted on Vercel, a secure, globally distributed platform with industry-standard security practices and DDoS protection.
• Database: Our primary database runs on Railway, with automatic backups and security monitoring.
• Access Controls: We restrict access to personal information to authorized personnel only, and require strong authentication for administrative access.

While we implement robust security measures, no online system is completely secure. If you have concerns about the security of your account, please contact us immediately.

Third-Party Services

Civic Command integrates with several third-party providers to deliver our service:

• Stripe: Payment processing and billing. Stripe securely handles all credit card transactions and stores limited billing information.
• Resend: Email delivery service for alerts, digests, and account notifications.
• LegiScan: Legislative data provider. We use LegiScan's public legislative API to provide bill information, voting records, and legislative updates.
• Vercel: Cloud hosting and deployment platform for our web application.
• Google Analytics: Analytics service (GA4) to measure website traffic and user behavior.

Each third-party provider has its own privacy policy. We encourage you to review their policies, as we are not responsible for their data practices.

Data Retention

We retain your information for as long as your account is active. Upon your request or if your account is inactive for an extended period, we will:

• Retain active account data while the account is in use.
• Permanently delete account data within 90 days of account termination, except where required by law to retain records.
• Remove usage analytics after 12 months of aggregation.

To request deletion of your account and data, please contact us at the email address provided below.

Your Rights

Depending on your location and applicable privacy laws, you may have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct inaccurate or incomplete information in your account.
• Right to Deletion: You can request deletion of your account and associated personal information, subject to legal retention requirements.
• Right to Data Export: You can request a portable copy of your data in a commonly used format.
• Right to Opt-Out: You can manage your communication preferences and opt out of non-essential emails through your account settings.

To exercise any of these rights, please contact us at wilsons043@gmail.com.

Government Data Notice

Civic Command does NOT access, store, or use any non-public government data. All legislative information provided through our platform comes from publicly available sources, including:

• State legislative websites and bill tracking systems
• Public voting records and legislative proceedings
• LegiScan's public legislative data
• Other public, open government repositories

We do not request, collect, or store sensitive government information, security-restricted documents, or non-public constituent data. Your use of Civic Command does not compromise your organization's data security or require additional government compliance certifications beyond standard web security practices.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make material changes, we will notify you by email at the address associated with your account or by posting a prominent notice on our website. Your continued use of Civic Command after such notifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

We will respond to your inquiry within 10 business days.